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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jay Gordon

June 26, 2025

5  out of  5
rating by Jay Gordon
"They are very helpful and polite."
We responded:
"We value your opinion and business! Thank you for the great review!"
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C. Rotten

June 20, 2025

5  out of  5
rating by C. Rotten
"Mark Hetz - State Farm Insurance Agent provides outstanding service with a personal touch. He and his team are professional, knowledgeable, and always ready to help. They make the insurance process easy and stress-free. I highly recommend Mark for anyone looking for reliable coverage and exceptional customer care."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Missy Shrontz

June 9, 2025

5  out of  5
rating by Missy Shrontz
"We’ve been with Mark Hetz’s State Farm office for over 35 years, and there’s a reason we’ve stayed loyal for so long. Mark and Mary are truly the heart of this agency—they are friendly, fair, honest, helpful, and supportive. They genuinely care about their clients, and it shows in every interaction. On the rare occasions we’ve had to file a claim, Mark and Mary were right there with us, making sure we understood the process and were treated fairly every step of the way. Their guidance and personal touch gave us peace of mind when we needed it most. Mark and Mary are not just insurance agents—they are the face of State Farm for us. We wouldn’t think of going anywhere else for our insurance needs. They are truly good people, and we highly recommend the office of Mark Hetz to anyone looking for reliable, compassionate, and professional service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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rockwithoutland

May 7, 2025

5  out of  5
rating by rockwithoutland
"All I can say is wow"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Autumn Vail

April 28, 2025

5  out of  5
rating by Autumn Vail
"Great people to work with been with this company for 20+ years"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Colleen Baines

April 25, 2025

5  out of  5
rating by Colleen Baines
"Pleasant experience, everyone is always so helpful and easy to work with. Thanks for your help"
We responded:
"We appreciate the great review! Thanks for stopping in and allowing us to assist you!"
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Matthew Hice

April 4, 2025

5  out of  5
rating by Matthew Hice
"Mary (and the entire agency) is a tremendous resource when it comes to handling our insurance needs...Whether it be auto or our homeowner's policy, I know that we have an agency that is on our side..."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Allen Lynn Johnson

March 31, 2025

5  out of  5
rating by Allen Lynn Johnson
"We always have great service here!!"
We responded:
"Thank you for stopping in today; we truly appreciate your business!"
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Lisa Knowles

March 24, 2025

5  out of  5
rating by Lisa Knowles
"Mark and Mary are always there to help me out with all my insurance needs. They are very good about keeping me informed about any changes to my policy, and if I need to update my policy."
We responded:
"Thank you for sharing about your experience with us! We strive to give every customer our thoughtful attention."
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Karen Stearns

March 7, 2025

5  out of  5
rating by Karen Stearns
"We have been with State Farm/Hetz for over 40 years. The Hetz family/staff are amazing!! Thank you for many great years..many more."
We responded:
"We are so grateful to continue working with you Karen! Thank you for the kind review."
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Luis Gómez

March 5, 2025

5  out of  5
rating by Luis Gómez
"Excelente y muy amable"
We responded:
"¡Gracias y bienvenido a State Farm!"
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Cesar Peres Moreno

March 5, 2025

5  out of  5
rating by Cesar Peres Moreno
"Excelent servicio"
We responded:
"¡Gracias y bienvenido a State Farm!"
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Ashley Dickison

January 14, 2025

5  out of  5
rating by Ashley Dickison
"Recently got my renewal and the Drive Safe discount was over $200! So happy we switched."
We responded:
"Thanks for the review. We're so happy to hear your experience was great!"
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Jonathan Remley

December 9, 2024

5  out of  5
rating by Jonathan Remley
"Great agent, easy to work with!"
We responded:
"Jonathan, thank you for the review. We truly appreciate your business!"
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Kayc Mykrantz

November 22, 2024

5  out of  5
rating by Kayc Mykrantz
"We have been insured by Mark Hetz State Farm for decades now. I was delighted with the staff earlier this week as they helped me through a true kerfuffle (of my making). They were such a help!"
We responded:
"Thank you for the wonderful review! We aim to serve all our customers with the same attentiveness and professionalism!"
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Carter Davis

November 12, 2024

5  out of  5
rating by Carter Davis
"Great place to get insured! Great people!"
We responded:
"Thanks so much for the great review, Carter. We're happy to serve you!"
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Michael Beety

November 5, 2024

5  out of  5
rating by Michael Beety
"Awesome team"
We responded:
"Thank you for your 5-star review, Michael! Our team are happy to be your good neighbor!"
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Kristi Brenner

October 29, 2024

5  out of  5
rating by Kristi Brenner
"Bradley was very courteous and helpful at a time when I neeed that grace the most! Thank you, Bradley!"
We responded:
"Kristi, we're so happy to serve you and we appreciate your continued business. If you need anything, please reach out!"
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Mark Dickison

October 26, 2024

5  out of  5
rating by Mark Dickison
"Excellent service in providing a quote"
We responded:
"Thanks for the great review! We strive to give everyone the best experience possible."
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Loryn Wrucke

October 15, 2024

5  out of  5
rating by Loryn Wrucke
"Been with Mark and Mary for nearly 20 years, and they’ve always been friendly and super helpful!"
We responded:
"Loryn, thank you so much for sharing such an awesome review! We are truly grateful. Please share your experience with your friends and family who may be looking for the same opportunity!"
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Eric Harper

October 15, 2024

5  out of  5
rating by Eric Harper
"Great everyone is nice"
We responded:
"Thank you, Eric. We appreciate your business!"
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Miselene Filsaime

October 11, 2024

5  out of  5
rating by Miselene Filsaime
"MARK HETZ"
We responded:
"Thanks for the great review. Please share your experience with your friends and family!"
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Bradley “Brad” Denham

September 26, 2024

5  out of  5
rating by Bradley “Brad” Denham
"Fantastic service and communication from the Hertz agency and company. We had an accident that totaled our vehicle and we were extremely impressed on our treatment and attention given to our situation. I would highly recommend State Farm and the Hertz agency."
We responded:
"Thanks, Brad, for sharing your wonderful experience with us. We look forward to serving you in the future!"
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Michaela Huenniger

September 24, 2024

5  out of  5
rating by Michaela Huenniger
"Mary was extremely helpful when needing to get my paperwork sent in!"
We responded:
"Michaela, we're so glad your experience was excellent. We strive to provide the same results for each customer!"
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Kathy Bushaw

September 20, 2024

5  out of  5
rating by Kathy Bushaw
"Always a great experience when dealing Mark, Mary and Bradley."
We responded:
"We appreciate your continued business, Kathy! Thanks for sharing your positive experience."