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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lisa Knowles

Lisa Knowles

March 24, 2025

5  out of  5
rating by Lisa Knowles
"Mark and Mary are always there to help me out with all my insurance needs. They are very good about keeping me informed about any changes to my policy, and if I need to update my policy."
We responded:
"Thank you for sharing about your experience with us! We strive to give every customer our thoughtful attention."
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Karen Stearns

March 7, 2025

5  out of  5
rating by Karen Stearns
"We have been with State Farm/Hetz for over 40 years. The Hetz family/staff are amazing!! Thank you for many great years..many more."
We responded:
"We are so grateful to continue working with you Karen! Thank you for the kind review."
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Luis Gómez

March 5, 2025

5  out of  5
rating by Luis Gómez
"Excelente y muy amable"
We responded:
"¡Gracias y bienvenido a State Farm!"
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Cesar Peres Moreno

March 5, 2025

5  out of  5
rating by Cesar Peres Moreno
"Excelent servicio"
We responded:
"¡Gracias y bienvenido a State Farm!"
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Allen Lynn Johnson

February 17, 2025

5  out of  5
rating by Allen Lynn Johnson
"Wonderful service!"
We responded:
"Thank you for stopping in today; we truly appreciate your business!"
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Ashley Dickison

January 14, 2025

5  out of  5
rating by Ashley Dickison
"Recently got my renewal and the Drive Safe discount was over $200! So happy we switched."
We responded:
"Thanks for the review. We're so happy to hear your experience was great!"
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Jonathan Remley

December 9, 2024

5  out of  5
rating by Jonathan Remley
"Great agent, easy to work with!"
We responded:
"Jonathan, thank you for the review. We truly appreciate your business!"
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Kayc Mykrantz

November 22, 2024

5  out of  5
rating by Kayc Mykrantz
"We have been insured by Mark Hetz State Farm for decades now. I was delighted with the staff earlier this week as they helped me through a true kerfuffle (of my making). They were such a help!"
We responded:
"Thank you for the wonderful review! We aim to serve all our customers with the same attentiveness and professionalism!"
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Jay Gordon

November 18, 2024

5  out of  5
rating by Jay Gordon
"They are very helpful and polite."
We responded:
"We value your opinion and business! Thank you for the great review!"
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Carter Davis

November 12, 2024

5  out of  5
rating by Carter Davis
"Great place to get insured! Great people!"
We responded:
"Thanks so much for the great review, Carter. We're happy to serve you!"
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Michael Beety

November 5, 2024

5  out of  5
rating by Michael Beety
"Awesome team"
We responded:
"Thank you for your 5-star review, Michael! Our team are happy to be your good neighbor!"
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Kristi Brenner

October 29, 2024

5  out of  5
rating by Kristi Brenner
"Bradley was very courteous and helpful at a time when I neeed that grace the most! Thank you, Bradley!"
We responded:
"Kristi, we're so happy to serve you and we appreciate your continued business. If you need anything, please reach out!"
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Mark Dickison

October 26, 2024

5  out of  5
rating by Mark Dickison
"Excellent service in providing a quote"
We responded:
"Thanks for the great review! We strive to give everyone the best experience possible."
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Loryn Wrucke

October 15, 2024

5  out of  5
rating by Loryn Wrucke
"Been with Mark and Mary for nearly 20 years, and they’ve always been friendly and super helpful!"
We responded:
"Loryn, thank you so much for sharing such an awesome review! We are truly grateful. Please share your experience with your friends and family who may be looking for the same opportunity!"
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Eric Harper

October 15, 2024

5  out of  5
rating by Eric Harper
"Great everyone is nice"
We responded:
"Thank you, Eric. We appreciate your business!"
Profile photo of Miselene Filsaime

Miselene Filsaime

October 11, 2024

5  out of  5
rating by Miselene Filsaime
"MARK HETZ"
We responded:
"Thanks for the great review. Please share your experience with your friends and family!"
Profile photo of Bradley “Brad” Denham

Bradley “Brad” Denham

September 26, 2024

5  out of  5
rating by Bradley “Brad” Denham
"Fantastic service and communication from the Hertz agency and company. We had an accident that totaled our vehicle and we were extremely impressed on our treatment and attention given to our situation. I would highly recommend State Farm and the Hertz agency."
We responded:
"Thanks, Brad, for sharing your wonderful experience with us. We look forward to serving you in the future!"
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Michaela Huenniger

September 24, 2024

5  out of  5
rating by Michaela Huenniger
"Mary was extremely helpful when needing to get my paperwork sent in!"
We responded:
"Michaela, we're so glad your experience was excellent. We strive to provide the same results for each customer!"
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Kathy Bushaw

September 20, 2024

5  out of  5
rating by Kathy Bushaw
"Always a great experience when dealing Mark, Mary and Bradley."
We responded:
"We appreciate your continued business, Kathy! Thanks for sharing your positive experience."
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Elaine Waggoner

September 13, 2024

5  out of  5
rating by Elaine Waggoner
"Very nice people love them to death"
We responded:
"We appreciate you! Thanks so much for your kind review."
Profile photo of Mollie Graybeal

Mollie Graybeal

September 5, 2024

5  out of  5
rating by Mollie Graybeal
"I've been working with Mark & Mary Hetz for many years. I've never been treated so well by an Insurance Agent or company. They are friendly and thoughtful in how they offer and provide their coverage and always think about the real-world needs of their clients. I even received personal messages from them when my payment was due but hadn't been made yet, ensuring that my coverage never lapsed. My favorite part of working with Mark Hetz State Farm is that they are always just a phone call or text away when I needed them, which makes filing a claim easy and efficient for my busy lifestyle!"
We responded:
"Thanks so much for the wonderful review, Mollie! We look forward to continuing to serve you, and all our customers, in the same way going forward!"
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aurora cortez

September 4, 2024

5  out of  5
rating by aurora cortez
"Great people. Very understanding of my insurance needs. Happy customer 👍"
We responded:
"We truly appreciate you as a customer! Thanks for sharing your great experience with us."
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Rek-IT-Rob Gaming

August 28, 2024

5  out of  5
rating by Rek-IT-Rob Gaming
"Go check out Bradley! Really smart and great guy. Help me lower my insurance. Very professional! Will not be disappointed!"
We responded:
"Thanks for the great review. Please share with any friends and family who are looking!"
Profile photo of Carol Powlen

Carol Powlen

August 19, 2024

5  out of  5
rating by Carol Powlen
"Great experience!"
We responded:
"Carol, thank you so much for sharing and we look forward to providing the same excellent service to you and your family/friends!"
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tammy gibson

March 26, 2024

5  out of  5
rating by tammy gibson
"The agent listened to my concerns and quickly responded by getting our home and auto policies within 24 hours. Great service, I enjoy working with accountable, honest people."